This policy provides a means whereby a complainant may, in good faith, report an issue or concern in connection with a serious violation. The Trust encourages its Associates, unit holders, business partners, suppliers, contractors and consultants to feel confident in raising serious concerns, and to provide ways for them to raise their concerns and receive feedback on any action taken as a result. An AlertLine (1-800-448-1693) has been set up in order that Associates may call and report concerns; this information is provided below under “Reporting Any Issues or Concerns”.
Specific examples of serious violations could include:
- A criminal offence
- A danger to the health and safety of any individual
- Environmental concern
- A miscarriage of justice
- The breach of a legal obligation
In response to a complaint, the Trust will act fairly with respect to any individual named in the complaint, the seriousness of the issue, the credibility of the information or allegations in the complaint, and the prospects of an effective investigation.
The Trust will not retaliate against any complainant for reporting, in good faith, serious violations pursuant to this policy. “Good faith” means that a complainant reasonably believes that the complaint is true and has not been made for either personal gain or any ulterior motive.
Any Associate who violates this Policy is subject to immediate dismissal and prosecution (and, in the case of Trustees, a request to resign from the Board).
Reporting Any Issues or Concerns
Compliance with the Code of Business Conduct policy and guidelines supports the Trust’s value of Dignity and Respect as a condition of employment. If you believe that you may have breached, or someone else has breached our Code of Business Conduct policy, you have a responsibility and obligation to the Trust, your fellow Associates, and yourself, to report any problems or irregularities.